This Privacy Policy applies to the Banglebet website, mobile app, and all related services. By using the platform, you agree to this policy.
1 Introduction
Banglebet We place the highest priority on every member's privacy. We understand that sharing personal information online is a sensitive matter — especially on a betting and gaming platform. That's why we are committed to storing your data with care and using it only for its stated purpose.
This Privacy Policy has been developed in accordance with international data protection law (GDPR) and general industry standards. Our goal is to be fully transparent about how your data is handled.
If anything in this policy is unclear or you have questions, feel free to contact us directly — we're always happy to help.
2 What Information Is Collected
Banglebet collects different types of information in different situations. The details are outlined below:
Information Provided Directly
| Type of Information | Collection Period | Purpose |
|---|---|---|
| Full Name | Registration | Identity Verification |
| Date of Birth | Registration | Age Verification |
| Mobile Number | Registration / Payment | Verification & Contact |
| Email Address | Registration | Account Management |
| National ID / Passport | KYC Verification | AML Compliance |
| Payment Information | Deposit / Withdrawal | Transaction Processing |
Automatically Collected Information
- IP Address: For security and location verification
- Device Information: Operating system, browser type and version
- Usage History: Pages visited and time spent, games played
- Login Time: For security monitoring
- Referral Source: How you arrived at our site
3 Purpose of Data Use
Banglebet uses your personal information only for specific, legitimate purposes. Your data is never used beyond those stated purposes.
- Account Management: For login, password reset, and profile updates
- Service Delivery: To process betting, gaming, and payment transactions
- Security: To detect and prevent fraud, hacking, and unlawful activity
- Legal Compliance: To meet licensing authority and AML compliance requirements
- Customer Support: For troubleshooting and providing support
- Improvements: Analytics to improve your platform experience
- Contact: Important updates and account-related notifications
You can opt out of marketing messages at any time through your settings. However, important account-related notifications will always be sent.
4 Cookie Policy
Cookies are used on the Banglebet website and app. These are small text files stored on your device that help the platform recognize you and enhance your experience.
Types of Cookies We Use
| Cookie Types | Description | Duration |
|---|---|---|
| Essential Cookies | Essential for login sessions and security | Deleted at end of session |
| Functional Cookies | Remembers your language preference and settings | 1 Year |
| Analytics Cookies | To analyse site usage and improve our services | 2 Years |
| Marketing Cookies | To show relevant advertisements (optional) | 90 Days |
You can disable cookies at any time through your browser settings. Note that disabling essential cookies may affect certain site functionality.
5 Data Sharing Policy
Banglebet never sells your personal information. However, it may be shared on a limited basis with trusted third parties in specific circumstances.
Who We Share It With and Why
- Payment Processors (Mobile Pay, Nagad, Rocket): Only the information necessary to complete transactions
- Game Provider: Minimum data required to keep gaming services running
- Licensing Authority: As required by regulatory authorities
- Law Enforcement: By court order or legal obligation
- Security Partners: To detect and prevent fraud
International Data Transfers: Some data may be processed on servers located overseas. In such cases, international data protection standards are upheld.
6 Data Retention Period
Banglebet does not retain data beyond what is necessary. Separate retention periods apply to different types of information.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Requirements |
| Transaction History | 7 Years | Financial Regulatory Standards |
| KYC Documents | 5 years after the relationship ends | AML Laws |
| Customer Support Records | 3 Years | Service Quality Improvement |
| Marketing Information | Immediate upon opt-out | Withdraw Consent |
Once the retention period expires, data is securely deleted or anonymized.
7 Your Rights
As a Banglebet member, you have specific rights over your personal data. These rights are free to exercise and can be invoked at any time.
Right to Access
You may request to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
You may request that the use of your information be temporarily restricted.
Data Portability
You can download your data or transfer it elsewhere.
Right to Object
You may object to your data being used for marketing or profiling purposes.
8 Security Measures
Banglebet uses industry-leading technology and practices to keep your data safe.
- 256-bit SSL/TLS Encryption: All data transfers are fully encrypted
- Two-Factor Authentication (2FA): An additional layer of security for account login
- Firewall & DDoS Protection: Prevention of Unauthorized Access and Attacks
- Regular Security Audits: Periodic third-party verification
- Data Backup: Regular backups to secure locations
- Access Control: Only authorized staff can access specific information
Please keep in mind: No one can guarantee 100% security on the internet. Keep your account password strong and never share it with anyone.
9 Children's Privacy
Banglebet is strictly prohibited for anyone under 18. We do not knowingly collect information from minors.
If we discover that a minor has opened an account, it will be closed immediately and all associated data will be deleted.
If you believe a minor is using Banglebet, please contact us immediately.
10 Privacy Policy Updates
Banglebet may update this Privacy Policy as needed. For any significant changes:
- The "Last Updated" date at the top of the page will be changed
- Registered members will be notified by email
- A notification may be displayed when accessing the platform
Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly.
11 Contact & Complaints
For any privacy-related questions, complaints, or requests, please get in touch with us:
- Email: support@banglebet.bet
- Subject Line: Write "Privacy Request"
- Live Chat: Directly on the website, 24/7
- Response Time: Usually within 72 hours
If you are not satisfied with our response, you have the right to file a complaint with an international data protection authority.
Why Your Data Is Safe with Banglebet
The core pillars of our privacy protection
Strong Encryption
Every transaction and piece of personal information is protected by 256-bit SSL — as secure as your bank.
No Data Selling
Banglebet never sells or rents your personal information to third parties.
Your Control
You have full rights to view, correct, or delete your own data.
Restricted Access
Only trained and authorized personnel can access specific data — not everyone.
Regular Audits
Regular security and privacy audits are conducted by independent third parties.
Direct Contact
Support is available in Bengali 24 hours a day for any privacy-related questions.